A software malfunction in the electrical system can continue to provide assistance to the motor, causing continued momentum, when the rider is not actively controlling the hoverboard, posing fall and injury hazards.
The firm has received 29 reports of a software issue that caused the hoverboard to provide continued assistance when the rider was not actively controlling the hoverboard.
Sold at Best Buy stores nationwide and at Bestbuy.com from Oct. 2020 through Oct. 2021 for about $200.
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